Book-A-Librarian FAQ

How do I Book-A-Librarian?

Complete the online form or call (256)249-0961 or inquire at the front desk in order to schedule an appointment.

How long will the appointment be and how many can I make?

Each appointment is expected to last roughly 30 to 60 minutes. 

Who will be helping me?

We will look at your appointment request and match you with a staff member based on their expertise and availability.

Is there anything a staff member cannot help me with?

We will do our best to assist/instruct you with the topics like computer basics, setting up an email account, Google products, and other topics as time and staff resources allow. Library staff are not legal, medical, tax, or technology professionals. Some questions or topics may lead to referral to other information providers. Library staff are not liable for damage to personal devices.

What if I need to cancel or reschedule my appointment?

Contact the library at (256)249-0961 to cancel or reschedule your appointment. Please give staff as much notice as possible in the event that you need to cancel an appointment. It’s helpful if you can share the name of the person you were scheduled to meet with. We will contact you to reschedule. Please note that if you are 15 or more minutes late to your appointment time without notifying BBCML staff, it will result in a forfeit of your time slot. 

How do I check-in for my appointment?

Come to the first-floor service desk to let us know that you’ve arrived for your Book-a-Librarian appointment.  It’s helpful if you can share the name of the person you were scheduled to meet with.